Customer care
Answers for the shop, and a way to write to us.
The same topics are in the app under Customer care. Version 1.4.8 shows a purchase on that phone: order number, plan, date, shop name, and shop phone saved in Shop details. Google Play’s orders list does not include the buyer’s email or phone.
Save a bill and send the PDF
Tap Save bill. If the customer mobile number is filled, WhatsApp opens with the invoice PDF. You tap Send. The bill is saved even when WhatsApp is not installed.
GST and dealer type
In Shop details choose Unregistered, Registered / Regular, or Composition. Unregistered hides GST. Composition keeps the GSTIN and does not add GST. On a new bill or a scanned paper bill you can choose GST or Non-GST.
Plans and pages
The first 10 bills are free. Plans are 20, 100, or 200 pages a month, or Unlimited. A new customer can start Unlimited free for one month, then ₹140 a month. Unused pages on a page plan carry forward. Deleting a bill does not return a page already used. On the phone that bought the plan, Plans shows the order number, plan, date, shop name, and shop phone.
Google Drive backup
Bills stay on the phone. Google Drive backup uses the Google account signed in on that phone. Restore brings those bills back after the app is installed again.
Find and delete old bills
On the bill list, search by customer and pick From date and To date. Tap Choose bills, then Select all if you want every bill still on screen. Download these bills, then Delete these bills. Delete stays off until that PDF is saved.
Payment and the thank-you message
Show the UPI QR. When the money arrives, tap Payment done. WhatsApp opens with a thank-you message. You tap Send.
WhatsApp, ERP, or further development
Automatic WhatsApp sending and a connection to other ERP software are not in the app yet. Use the form below and name the software, or what you want built next. You can also email praveenkumar.core@gmail.com.
Write to us
Tell us the shop name, a phone or email, and whether this is help, WhatsApp, an ERP connection, or further development. The reply comes by email.